Guided, supported and motivated teams within an agile environment, for successful deliverables including replacing legacy motor renewal documents for a modern SaaS based solution with external vendor Mail Metrics, payments monitoring, home insurance journey rewrite and addressing security vulnerabilities. Helped teams decide on their Agile approach according to the type of product and their preferred way of working. Solved dysfunctions with team setup such as partial allocations of team members, reducing waste of context switching.Helped identify and solve bottlenecks and dependencies impeding the team to improve our workflow. Coached a new Product Owner on backlog management, product roadmap, product goals and minimum viable products.

Coached team via workshops on story splitting, daily scrum reset, story mapping, moving away from big bang releases, Scrum, Kanban and Agile principles. Developed key relationship with third party vendor to ensure seamless collaboration. Built relationship with offshore team members in TCS India and Poland to ensure the entire team remained fully aligned. Encouraged team members to use their t-shaped skills to contribute value in multiple ways. Acted as a change facilitator helping teams to inspect and adapt for continuous improvement. Integrated new team members to ensure they felt welcomed and supported in their new team. Coordinated release planning to reduce risk. Published monthly metrics and weekly progress to leadership, providing transparency and alignment.

Facilitated Agile Community of Practice to help the organisation improve its understanding & implementation of Agile. Leveraged knowledge in Agile, Scrum, Kanban, Lean Coffee, Azure DevOps, Miro and SharePoint.