Started and led the company’s NDC Program to bring NDC content into a business that traditionally used GDS’s to obtain airline content, through a SaaS-based middleware solution connecting to the existing product and technology stack. Formed and hired a specialist NDC team. Analyzed technology partners and identified the partner to start with to start obtaining NDC content. Defined the strategy for both the offline and online business. Was the major business stakeholder to ensure that the technical integration would work seamlessly with the existing technology stack and technical processes. The existing systems; from Flight Search, Quotation, Post sales management were built for the GDSs and required significant orchestration of the NDC services to work within the existing frameworks. Liaised with multiple teams including Sales, Post Sales, Ticketing, Finance, and more to ensure that NDC content would work within the existing processes. Defined the KPIs to determine the success criteria for the NDC project.
BSc. (Honors) Computer Science.
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