Global Cybersecurity Services Provider | 2014 to 2025

Role 2: VP, Global Head of MSS, SOC & Cyber Operations | 2021 to 2025

• Led global Cyber Operations across five countries, overseeing multiple service lines and more than £1M in monthly recurring revenue.
• Scaled global SOC operations to £1M+ MRR and increased margins from 40% to 65% through automation and process optimisation.
• Launched new managed services including Safe XDR and Email Security, strengthening retention and expanding recurring revenue.
• Achieved industry‑leading operational metrics: 15‑minute MTTD and 42‑minute MTTR.
• Built and led a 50‑member global team with >90% retention.
• Recognised as the #1 Cyber Operations Centre in both the UK and South Africa (MSSP Alert).
• Awarded “Transformational Team of the Year” for operational excellence and innovation.
• Integrated Cyber Operations with the organisation’s Risk Operating Centre to deliver proactive, risk‑aligned protection.

Role 1: Global Head of Cyber Defence, VP Threat Intelligence & Platforms | 2014 to 2021

• Directed global Cyber Defence, Threat Intelligence, and automation programmes.
• Developed proprietary frameworks including FACT (Fast Assessment Compromise Tool) and MITRE‑aligned profiling models.
• Drove automation initiatives using leading SOAR and cloud analytics platforms, significantly reducing response times.
• Built and mentored high‑performing global teams, fostering deep technical capability and leadership growth.
• Established strategic alliances with key cybersecurity vendors to expand capability and market presence.
• Served as a cybersecurity evangelist through conference speaking, media engagement, and thought leadership.

Major UK Financial Services Organisation | 2019 to 2019 | Contract

Threat Intelligence Lead Consultant

• Built and operationalised the organisation’s Cyber Threat Intelligence programme, doubling maturity levels.
• Reduced detection times by 50% through automation and improved intelligence workflows.
• Developed a CTI roadmap, framework, and automated intelligence feeds to enhance reporting quality and relevance.

Global Cybersecurity Vendor | 2006 to 2014

Global Threat Detection Lead & Senior Security Researcher

• Led global threat detection and research operations, consistently exceeding KPIs and strengthening customer protection.
• Managed international research teams analysing advanced malware and emerging cyber threats.
• Produced hundreds of technical research publications and contributed to patents integrated into commercial products.
• Represented the organisation globally through media interviews, conference presentations, and customer briefings.