Development Manager | Global Fibre Network Provider (Remote)
2026 – Present

• Leading two concurrent migration programmes: core networking systems and consolidation of ~375,000 customer billing mandates.
• Delivered migration from third-party vendors to an internal bank mandate system, giving full ownership of billing operations.
• Designed phased cutover strategies protecting recurring revenue and customer continuity.
• Introduced AI tooling to engineering teams, improving throughput and reducing boilerplate effort.

Software Engineering Manager | Global iGaming Technology Company
2022 – 2025

• Managed teams of 6–14 developers and QA engineers across multiple workstreams.
• Achieved over 85% of expected business benefits while reducing delivery time and overhead.
• Acted as Scrum Master, driving Agile ceremonies and continuous improvement.
• Led technical hiring, onboarding, and performance management.
• Improved CI/CD pipelines and testing practices, increasing release reliability.

Product Owner | Global iGaming Technology Company
2020 – 2022

• Owned product vision, roadmap, and backlog for a software product.
• Conducted market and competitor research to inform product positioning.
• Partnered with UX and engineering to prototype and test solutions.
• Tracked adoption and performance metrics post-launch to guide improvements.

Senior Software Quality Engineer | Global iGaming Technology Company
2007 – 2020

• Built and led testing practices across multiple product teams.
• Designed and maintained automated test suites integrated with CI/CD pipelines.
• Conducted functional and non-functional testing (performance, security, usability).
• Mentored junior QA engineers, fostering a strong culture of quality.